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SimpleMDM
With SimpleMDM, view your enrolled Apple mobile devices while interacting with tickets to make management and support easier.
Link devices to users to tickets: Linking devices to users in the app lets agents easily view information from SimpleMDM about your user's device while interacting with them, making communication more efficient.
View device details: After a device has been linked view up-to-date data on it across dozens of fields without having to leave Deskpro.
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Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
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Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.