Deskpro vs Zendesk
Say goodbye to limitations and hello to Deskpro, the best Zendesk alternative!
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Are you feeling the impact of Zendesk's recent price increase? Looking for a feature-rich helpdesk & cost effective Zendesk alternative?
WHY TRY OUT DESKPRO?
- Customer support team that actually cares about you
- Reporting & metrics showing real-time live data
- Entry plan that contains all the features you need
- You choose where you want your data to be hosted
- Product releases every single week & regular new features
Try Deskpro for free
30 second signup. No credit card required
![Brown University](png/df5b6622111b7f9c5ca41e1044580b6d13976cd6-3006x150033af.png?w=92&q=95&fit=max&auto=format)
Try Deskpro today
Deskpro is the all-in-one support solution you can depend on
Deliver exceptional omnichannel support experience with Deskpro, your Zendesk alternative helpdesk software available on Cloud or On-Premise.
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Workspace switching
Seamlessly move between workspaces with simple transitions across multiple helpdesks.
Reply with complete context
Verify users and instantly get a holistic view of who you’re talking to with our in-built CRM.
Omni-channel support
Capture every message across all support touchpoints in your centralized helpdesk.
Live Chat and Voice
Give your team more ways to engage so they can resolve problems faster.
Increase team productivity
Save time and reduce support costs with automation tools that boost productivity.
Why should you consider Deskpro as your Zendesk alternative?
Are you happy with Zendesk's pricing increase?
Are you happy with Zendesk's customer support?
Are you happy with Zendesk's functionality?
Are you happy with Zendesk's hosting options?
Want 2 Months of Deskpro for FREE?
Compare Deskpro to Zendesk
Get more essential features and pay less than Zendesk
Our plans start at just $29, with access to a wide array of features that surpass what you would get with Zendesk's professional plan, priced at $115.
Compare Plans
Team
Suite Team
Suite Professional
$29
$55
$115
Cloud or On-Premise
Cloud
Cloud
3
1
Up to 5
36+ languages
1 default language
40+ languages
Ratings
9/10
8.4/10
8.4/10
4.5 stars
4.2 stars
4.2 stars
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Zendesk Reviews
What do customers think of Deskpro vs Zendesk?
Read real customer reviews of Deskpro & Zendesk, posted on G2.com
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Customer Support
Unparalleled support that puts you first
Are you tired of dealing with subpar support? At Deskpro, we prioritize your success.
As a Zendesk alternative, Deskpro surpasses Zendesk in terms of support quality, backed by real customer reviews across platforms like G2. With an impressive rating of 9/10, Deskpro outshines Zendesk's 8.4/10.
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Already using Zendesk?
We make it easy to migrate from Zendesk to Deskpro
Worried about the complexities of switching to a Zendesk alternative? Deskpro makes the transition hassle-free.
We understand that transitioning to a new helpdesk solution can be daunting, which is why we prioritize making the migration experience low risk and low effort for you.
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Compliance certifications and regulations
![ISO 27001](png/d85844991bc5af7341b9f11e451367154fe50347-158x15833af.png?w=92&q=95&fit=max&auto=format)
![SOC 2 Type II](png/dec7879202c036f9102903be991f8f14a6720734-352x35233af.png?w=92&q=95&fit=max&auto=format)
![GDPR](https://cdn.sanity.io/images/9osnfiwo/astro-rewrite/e4e4385fc4a0a66e60defa562a2b8a1daef4142d-225x224.webp?w=92&q=95&fit=max&auto=format)
![Cyber Essentials Plus](https://cdn.sanity.io/images/9osnfiwo/astro-rewrite/b6044d35a1444e0823a4d7b61b2a9271c2ecd4a5-3560x3003.webp?w=92&q=95&fit=max&auto=format)
Pay less and get more with Deskpro
Our comprehensive Team plan provides the all the fundamental features needed to operate a robust helpdesk. Professional and Enterprise, our next tier plans, simply offer additional service level benefits to our already extensive platform for your Zendesk alternative.
Our plans start from
$29
per agent/month
Frequently asked questions