Our Press Kit

Looking to write about Deskpro?

Access our brand kit, including a bit about us, logos, screenshots, and leadership bios. For any other resources or inquiries, contact us.

About Us

We’re a UK business with global customers

Deskpro provides world-leading organizations with helpdesk software to supercharge their customer support.

We’ve been empowering global organizations to deliver outstanding support for over 20 years. And we provide 24/7 help and support for our international customer base.


Want to know who we are in a nutshell?

Whether you need a quick summary or want all the details.

writing our name

How to write our name

We are Deskpro, with a big D and a little pro, and should be referred to as Deskpro across all communications.

Using our logo

Download our logos

You can access our press kit to download our logos and view the logo usage guidelines.

Our Product

Our product screenshots

Access our high-fidelity screenshots of the Deskpro helpdesk interface and Help Center.

Team Biographies

Get to know our leadership team

Here's a little introduction to our management team; download their biographies below.

Founder & CEO

Chris Padfield

Whilst studying at Oxford University in 2001, Chris noticed that organizations needed a way to manage customer interactions in an emergent multichannel environment.

Chris built Deskpro in his dorm room, and went on to grow the software into one of Europe's fastest growing tech companies.

Despite being the busiest body in Deskpro HQ, Chris still finds opportunities to spend time with his family, go skiing, drink craft beers, and get the occasional bit of sleep.

Co-Founder & CTO

Chris Nadeau

Christopher Nadeau grew up in a sleepy town in Ontario, Canada. He became obsessed with technology after his Dad introduced him to the Commodore PET 64.

Christopher joined Chris Padfield to build Deskpro v3 in 2006, and emigrated to London to help establish Deskpro HQ.

When he’s not working or studying new technologies, Christopher takes life easy by going hiking, travelling, and happily taking money from friends and colleagues over games of poker.

And here are some of our incredible customers

P & G
1&1 (IONOS)

Deskpro’s Admin interface is so powerful, especially with the different options for ticket triggers, it's a huge advantage for us. We spent four months, combing through all the various ticketing systems, and Deskpro kept coming out on top.
Chris Evans VP of IT Operations
Other helpdesk software didn't really fulfil what we were looking for, customer support with a more personal approach but when I found Deskpro it was the solution we needed.
Luke Bryant Customer Support Manager
When a helpdesk just works it is beautiful, and Deskpro did that from day one. Using the Feedback tool has enabled us to find out what our customers are really thinking.
Arnis Morkans Head of IT