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Asana
View your Asana tasks linked with Deskpro tickets to streamline communication with users.
Link tasks to tickets: Linking tasks to tickets in the app lets agents easily view information from Asana while interacting with users making communication more efficient.
View task details: View the properties of your Asana tasks to keep yourself with any changes that have been made to them
Edit tasks: Edit the properties on your tasks, useful for when you have received new useful information from your ticket
Add comments: Add additional information to tasks in the comments
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Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
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Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.