Basecamp

Link your Basecamp cards to your Deskpro tickets to streamline communication with users by making them easy to view and update.

Link Cards to Tickets: Linking cards to tickets in our app allows agents to easily view information from Basecamp while interacting with users making communication more efficient.

Create New Cards: Easily create new cards based on communication and information gathered from interacting with your users.

View Card Details: View the properties of your cards to keep yourself up to date with any changes made to them.

Edit Cards: Edit the properties on your cards - useful for when you have received new useful information from your communications.

Add Comments and Attachments: Add additional information to tasks using comments.