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Add reliable SMS to improve ticket workflow on your helpdesk.

Send automatic SMS with the Clickatell helpdesk integration for Deskpro. Benefit from simple and easy SMS alerts to keep your teams in the know on urgent issues.

Clickatell provides reliable messaging, even in low-signal areas, and lets agents know about urgent tickets, wherever they are.

Seamlessly integrates with Deskpro's automations, and defines when alerts get sent with Deskpro's triggers, SLAs, and escalations. You can set precise conditions so alerts are only sent when and where they're needed. Take into account ticket properties and helpdesk working hours. Text an individual agent or a whole team.