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Clockify is a free time-tracking software that helps teams track productivity and billable hours across projects.

Your team will have access to the following features with the Clockify integration:

  • Start/Stop Timer: Allow Agents to create time entries by starting or stopping the timer for real-time tracking and monitoring the duration spent on tasks.
  • Log Time Entries Manually: Agents can create time logs manually where they specify the start and end times for a specific task they have worked on or completed.
  • Add Descriptions: For clear referencing, Agents can add descriptions to their entries.
  • Select a Project: Agents can select which Project their time entries refer to, improving how times are tracked on a wider level for clear project management.
  • View Time Logs: Agents can also view any time that has already been logged against a ticket from the app.