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Twitter Support Software
Instagram Ticketing System
Receive Instagram support tickets into the helpdesk when you link your business account with Deskpro.
Choose social media customer service software that turns messages into tickets for painless support.
SOCIAL MEDIA CUSTOMER SERVICE
Responding to social media tickets in one place is simple with Deskpro's Instagram integration.
Receive Instagram direct messages in your helpdesk and keep customers happy with seamless customer service.
Manage every channel
These days customers expect to get in touch with your team for support from any channel, but managing multiple different social media platforms gets increasingly difficult.
Having a helpdesk that improves how you manage DMs and chats provides a more future-proof social solution by centralizing your social media channel.
Improve social support
Arm your team with the tools to handle social customer service conversations through your Instagram account.
Agents can respond using the helpdesk's automation features to respond to Instagram queries.
Boost customer satisfaction by quickly resolving customer queries via the channels they love.
Social media support software
Every time a customer contacts your support team via Instagram, the messages are converted into tickets in the helpdesk.
A centralized helpdesk system gives your team the best way to manage all the social media channels by routing tickets to the right people at the right time.
Twitter Support Software
WhatsApp Ticketing Software
Facebook Support Software