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Linear
Linear is a comprehensive project and issue management platform that seamlessly integrates workflows throughout the product development cycle.
With Deskpro's Linear integration, your team can seamlessly manage projects between your Linear projects and your helpdesk.
- Link Issues with Tickets: Enhance agent-user communication by linking issues to tickets within the app. This feature allows agents to effortlessly access information from their Linear instance, optimizing the communication process.
- Create Issues: Conveniently create new issues based on the information acquired from your users.
- View Issues: Stay updated with the latest changes to your issues by viewing their properties.
- Edit Issues: Edit your issue properties, a useful tool when new and useful information is received from your users.
- Add Comments: Supplement your issues with additional information using Linear's intuitive comment system.
Database Authentication
Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.
Scratchpad
Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.
Shopify
Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.
Bitbucket
Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.