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Slack

Communicate and collaborate across teams using Slack channels.

Communicate support issues to teams anywhere, with the Slack helpdesk integration for Deskpro. With our Slack helpdesk integration, effective team communication becomes a breeze.

You don't have to pay any extra to use Slack with Deskpro. Configure triggers to notify Slack channels after any event in the helpdesk, keeping your teams in the know, all in real time.

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.