SurveyMonkey

SurveyMonkey lets you create surveys quickly and get targeted answers from the audience you want to ask.

The SurveyMonkey helpdesk integration with Deskpro allows you to gather data through your online surveys and turn the answers into individual tickets. You can then set up workflows for different forms to perform actions on your helpdesk.

With our SurveyMonkey integration, you can:

• View a list of your Surveys and response data including:
  • Name
  • Date created
  • Status
  • Number of responses
• Insert a Survey weblink into a Ticket reply with the click of a button

Plus, your Survey data is gathered using the Collectors method, surveys can have multiple collectors associated with them, and the Weblinks have publically accessible URLs that can be shared as much as you need.