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TeamViewer

Integrate your helpdesk with the remote access service TeamViewer.

Give your team the ability to create TeamViewer sessions while working on a ticket. We have created the TeamViewer integration to provide a way for teams to seamlessly collaborate from within the helpdesk.

Our TeamViewer integration allows you to:

  • Create a TeamViewer session while working on a ticket
  • Easily copy links for active sessions to share them with your users

Database Authentication

Use your own intranet database or existing web service as a source of credentials to log in to Deskpro.

Scratchpad

Write private notes, which are saved directly to the interface, and accessible anytime with Deskpro's Scratchpad app.

Shopify

Simplify your sales and support with Deskpro's Shopify integration; one platform to create, manage and run your ecommerce business.

Bitbucket

Bitbucket is Jira's native Git tool that helps dev teams communicate and collaborate to ship code efficiently.