Deskpro Helpdesk Software

Revolutionize support with Deskpro Horizon

Experience the power of all-in-one helpdesk software with Deskpro Horizon.

Further streamline your support operations and improve overall customer experience with Horizon's advanced features and user-friendly interface.

Deskpro Horizon

Take a tour of the Horizon interface

Our powerful and intuitive helpdesk interface has been re-imagined for Admins and Agents to enhance your support ability. Take a tour of the helpdesk and familiarize yourself with Horizon.

Beautiful interface

Get to know the new Deskpro Platform

The Deskpro product interface has been re-imagined to provide a flexible and painless solution for helpdesk management that never compromises on power.

A truly all-in-one solution, where every communication channel creates a ticket in the interface that can be managed in one centralized location.

Capture every message seamlessly

Users want smooth, multi-channel support, so you need a helpdesk that can keep up. With Deskpro Horizon, every message from any communication channel is centralized as a ticket, so you can manage every interaction in one intuitive interface.

Email

Every email request or conversation is owned, transparent, and resolvable.

More than a helpdesk

Extend your support with powerful features

Your team can provide incredible support when armed with the tools to succeed. Choose a helpdesk that makes collaborating and organizing support simple.

Automations Powerful workflow automations

All the tools your team needs to resolve any issue. Boost efficiency with powerful automations that reduce manual and repetitive tasks.

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Reporting Gather analytical insights

Our far-reaching reporting capabilities will help you make data-driven decisions that improve your support and customer experiences.

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Customer Satisfaction Use feedback to improve

Gather feedback directly from your customers and track overall performance to build the support system of your customer's dreams.

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Help Center Simple self-service support

Provide amazing support with your 24/7 self-service Help Center to make finding the answer any time easier than ever.

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Customization Configure your flexible helpdesk

Create a helpdesk that is entirely your own; with endless customization capabilities, you can develop a platform that fits your every need.

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Messenger Seamless live chat support

Instantly communicate with customers via fully-integrated live chat with more functionality than leading standalone solutions.

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APPS & INTEGRATIONS

Integrate your tech stack for seamless workflow automation

Seamlessly integrate with our range of third-party tools and services, such as CRM software, e-commerce platforms, and more. This can help you streamline your workflows, reduce manual data entry, and improve efficiency.